Talk at work :
Talk at work : interaction in institutional settings /
edited by Paul Drew and John Heritage.
- Cambridge [England] ; New York : Cambridge University Press, 1992.
- x, 580 p. ; 22 cm.
- Studies in interactional sociolinguistics ; 8 .
Includes bibliographical references and indexes.
Analyzing talk at work : an introduction / Paul Drew and John Heritage -- Activity types and language / Stephen C. Levinson -- On talk and its institutional occasions / Emanuel A. Schegloff -- Veiled morality : notes on discretion in psychiatry / Jörg R. Bergmann -- Footing in the achievement of neutrality : the case of news-interview discourse / Steven E. Clayman -- Displaying neutrality : formal aspects of informal court proceedings / J. Maxwell Atkinson -- Answers as interactional products : two sequential practices used in job interviews / Graham Button -- The delivery and reception of diagnosis in the general-practice consultation / Christian Heath -- On the management of disagreement between news interviewees / David Greatbatch -- Interviewing in intercultural situations / John J. Gumperz -- On clinicians co-implicating recipients' perspective in the delivery of diagnostic news / Douglas W. Maynard. Dilemmas of advice : aspects of the delivery and reception of advice in interactions between health visitors and first-time mothers / John Heritage and Sue Sefi -- The interactional organization of calls for emergency assistance / Don H. Zimmerman -- Contested evidence in courtroom cross-examination : the case of a trial for rape / Paul Drew -- The rejection of advice : managing the problematic convergence of a "troubles-telling" and a "service encounter" / Gail Jefferson and John R.E. Lee.
0521374898 9780521374897 0521376335 (pb) 9780521376334 (pb)
91044627
Comunicación oral.
Oral communication.
Interpersonal relations.
Social interaction.
Sociolinguistics.
Communicatie.
Organisaties.
Communication orale.
Relations humaines.
Interaction sociale.
Sociolinguistique.
Oral communication
P95 / .T35 1992
302.3/46
Includes bibliographical references and indexes.
Analyzing talk at work : an introduction / Paul Drew and John Heritage -- Activity types and language / Stephen C. Levinson -- On talk and its institutional occasions / Emanuel A. Schegloff -- Veiled morality : notes on discretion in psychiatry / Jörg R. Bergmann -- Footing in the achievement of neutrality : the case of news-interview discourse / Steven E. Clayman -- Displaying neutrality : formal aspects of informal court proceedings / J. Maxwell Atkinson -- Answers as interactional products : two sequential practices used in job interviews / Graham Button -- The delivery and reception of diagnosis in the general-practice consultation / Christian Heath -- On the management of disagreement between news interviewees / David Greatbatch -- Interviewing in intercultural situations / John J. Gumperz -- On clinicians co-implicating recipients' perspective in the delivery of diagnostic news / Douglas W. Maynard. Dilemmas of advice : aspects of the delivery and reception of advice in interactions between health visitors and first-time mothers / John Heritage and Sue Sefi -- The interactional organization of calls for emergency assistance / Don H. Zimmerman -- Contested evidence in courtroom cross-examination : the case of a trial for rape / Paul Drew -- The rejection of advice : managing the problematic convergence of a "troubles-telling" and a "service encounter" / Gail Jefferson and John R.E. Lee.
0521374898 9780521374897 0521376335 (pb) 9780521376334 (pb)
91044627
Comunicación oral.
Oral communication.
Interpersonal relations.
Social interaction.
Sociolinguistics.
Communicatie.
Organisaties.
Communication orale.
Relations humaines.
Interaction sociale.
Sociolinguistique.
Oral communication
P95 / .T35 1992
302.3/46
