Dealing with difficult people /
Osborne, Christina.
Dealing with difficult people / Christina Osborne - 1a ed. - New York, N.Y. : DK Publishing, 2002 - 72 p. : il. col. ; 18 cm. - Essential managers .
0789484129 (alk. paper) 9780789484123
Problem employees.
Empleados problemáticos.
Employees--Counseling of.
Empleados--Consejería
Personnel management.
Administración de personal.
Supervision of employees.
Conflict management.
Customer relations.
Interpersonal relations.
HF5549.5.E42 / O82 2002
Dealing with difficult people / Christina Osborne - 1a ed. - New York, N.Y. : DK Publishing, 2002 - 72 p. : il. col. ; 18 cm. - Essential managers .
0789484129 (alk. paper) 9780789484123
Problem employees.
Empleados problemáticos.
Employees--Counseling of.
Empleados--Consejería
Personnel management.
Administración de personal.
Supervision of employees.
Conflict management.
Customer relations.
Interpersonal relations.
HF5549.5.E42 / O82 2002