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Stapenhurst, Tim.

The benchmarking book : a how-to-guide to best practice for managers and practitioners / Tim Stapenhurst - Amsterdam ; London : Elsevier/Butterworth-Heinemann, 2009 - xli, 454 p. : il. ; 23 cm.

Incluye referencias bibliográficas e índice.

ISBN: 9780750689052 0750689056

Subjects--Topical Terms:
Benchmarking (Management)
Planificación estratégica

LC Class. No.: HD62.38 / S83 2009