Cases in hospitality management : a critical incident approach /

Hinkin, Timothy R.

Cases in hospitality management : a critical incident approach / Timothy R. Hinkin - 2nd ed. - Hoboken, New Jersey : John Wiley & Sons, 2006 - ix, 157 p. ; 23 cm.

047168693X 9780471686934

--Estados Unidos.
Industria hotelera--Gestión.--United States.
Hospitality industry--Management.

TX911.3.M27 / H552 2006

Con tecnología Koha