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Total quality management in higher education / eds. Lawrence A. Sherr. Deborah J. Teeter ; Patrick T. Terenzini, editorin chief ; Ellen Earle Chaffee, associate editor. - San Francisco, Calif. : Jossey-Bass, 1991. - 96 p. ; 23 cm. - New Directions for Institutional Research ; 71. .

Incluye bibliografia.

ISBN: 1-55542-773-1

LC Class. No.: LA227.3 / T68