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Pursuit of quality in higher education : case studies in total quality management / Deborah J. Teeter, G. Gregaory Lozier, eds. - San Francisco, Calif. : Jossey-Bass, 1993. - 143 p. ; 23 cm. - New directions for institutional research / Patrick T. Ellen Earle Chaffee, associate editor ; 78. .

Incluye bibliografia.

ISBN: 1-55542-693-X

LC Class. No.: LA227.4 / P87