IT manager's handbook [recurso electrónico] : getting your new job done / Bill Holtsnider, Brian D. Jaffe.

Por: Holtsnider, Bill, 1956-Colaborador(es): Jaffe, Brian DTipo de material: TextoTextoDetalles de publicación: Amsterdam : Boston : Elsevier/Morgan Kaufmann Publishers, c2007Edición: 2nd edDescripción: 1 online resource (xxxv, 589 p.) : illISBN: 0080465749 (electronic bk.); 9780080465746 (electronic bk.)Tema(s): Industrial management -- Data processing | Management information systems | COMPUTERS / Computer Literacy | COMPUTERS / Computer Science | COMPUTERS / Data Processing | COMPUTERS / Hardware / General | COMPUTERS / Information Technology | COMPUTERS / Machine Theory | COMPUTERS / Reference | Industrial management -- Data processing | Management information systemsGénero/Forma: Electronic books.Clasificación CDD: 004.068 Clasificación LoC:HD30.2 | .H657 2007ebRecursos en línea: Libro electrónicoTexto
Contenidos:
Cover -- Front Cover -- Table of Contents -- Preface -- Part One: The Business of Being an IT Manager -- Chapter One: The Role of an IT Manager -- 1.1 Just What Does an IT Manager Do? -- 1.2 Managers in General -- 1.3 The Strategic Value of the IT Department -- 1.4 Develop an IT Strategy -- 1.5 Additional Resources -- Chapter Two: Managing Your IT Team -- 2.1 Keeping Employees Focused -- 2.2 Avoiding Burnout -- 2.3 Employee Training -- 2.4 Performance Reviews -- 2.5 Additional Resources -- Chapter Three: Staffing Your IT Team -- 3.1 Why IT Managers Need to Deal with Hiring People -- 3.2 Write a Position Description -- 3.3 Recruiters -- 3.4 Selecting Candidates -- 3.5 Outsourcing and Offshore Outsourcing -- 3.6 Additional Resources -- Chapter Four: Project Management -- 4.1 Projects and "Project Management": A Quick Overview -- 4.2 Phase One: Scope the Project -- 4.3 Phase Two: Develop a Project Plan -- 4.4 Phase Three: Launch the Project -- 4.5 Phase Four: Track the Project's Progress -- 4.6 Phase Five: Close Out the Project -- 4.7 Decision-Making Techniques -- 4.8 What to Do If/When the Project Gets Off Track -- 4.9 Useful Project Management Techniques -- 4.10 Funding Projects -- 4.11 Multiple Projects: How to Juggle Well -- 4.12 Dealing with Non-IT Departments on a Project -- 4.13 Additional Resources -- Chapter Five: Changing Companies -- 5.1 The First Day -- 5.2 The First Month -- 5.3 Two IT Departments -- What Happens If Your Company Merges with Another? -- 5.4 Additional Resources -- Chapter Six: Budgeting -- 6.1 The Budgeting Process -- 6.2 The Difference between Capital Expenditures versus Operating Expense Items -- 6.3 Lease versus Buy: Which One Is Better? -- 6.4 Other Budgeting Factors to Consider -- 6.5 Additional Resources -- Chapter Seven: Managing Vendors -- 7.1 Dealing with Vendors -- 7.2 Key Evaluation Metrics -- 7.3 Getting Current Information -- 7.4 Purchasing Sources -- 7.5 Additional Resources -- Chapter Eight: IT Compliance and Controls -- 8.1 The Importance of Compliance to IT -- 8.2 The Rules -- 8.3 How to Comply with the Rules -- 8.4 Hidden Benefits of Complying with the Rules -- 8.5 Methodologies and Frameworks -- 8.6 It's Not Just Regulatory Compliance -- 8.7 Additional References -- Part Two: The Technology of Being an IT Manager -- Chapter Nine: Getting Started with the Technical Environment -- 9.1 The Technical Environment -- 9.2 Understanding the User Environment -- 9.3 TCO and Asset Management -- 9.4 Standards -- 9.5 Technology Refreshing -- 9.6 Additional Resources -- Chapter Ten: Operations -- 10.1 Operations Center -- 10.2 Multiple Environments -- 10.3 Scheduling Downtime -- 10.4 Change Management -- 10.5 Types of Testing -- 10.6 Additional Resources -- Chapter Eleven: Physical Plant -- 11.1 Data Center -- 11.2 The Cable Plant -- 11.3 Additional Resources -- Chapter Twelve: Networking -- 12.1 OSI Model -- 12.2 IP Addressing -- 12.3 Local Area Networks -- 12.4 Wide Area Networks -- 12
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Existencias
Tipo de ítem Biblioteca actual Colección Signatura Copia número Estado Fecha de vencimiento Código de barras
Libro Electrónico Biblioteca Electrónica
Colección de Libros Electrónicos HD30.2 .H657 2007 EB (Browse shelf(Abre debajo)) 1 No para préstamo 369703-2001

Includes bibliographical references (p. 535-555) and index.

Description based on print version record.

Cover -- Front Cover -- Table of Contents -- Preface -- Part One: The Business of Being an IT Manager -- Chapter One: The Role of an IT Manager -- 1.1 Just What Does an IT Manager Do? -- 1.2 Managers in General -- 1.3 The Strategic Value of the IT Department -- 1.4 Develop an IT Strategy -- 1.5 Additional Resources -- Chapter Two: Managing Your IT Team -- 2.1 Keeping Employees Focused -- 2.2 Avoiding Burnout -- 2.3 Employee Training -- 2.4 Performance Reviews -- 2.5 Additional Resources -- Chapter Three: Staffing Your IT Team -- 3.1 Why IT Managers Need to Deal with Hiring People -- 3.2 Write a Position Description -- 3.3 Recruiters -- 3.4 Selecting Candidates -- 3.5 Outsourcing and Offshore Outsourcing -- 3.6 Additional Resources -- Chapter Four: Project Management -- 4.1 Projects and "Project Management": A Quick Overview -- 4.2 Phase One: Scope the Project -- 4.3 Phase Two: Develop a Project Plan -- 4.4 Phase Three: Launch the Project -- 4.5 Phase Four: Track the Project's Progress -- 4.6 Phase Five: Close Out the Project -- 4.7 Decision-Making Techniques -- 4.8 What to Do If/When the Project Gets Off Track -- 4.9 Useful Project Management Techniques -- 4.10 Funding Projects -- 4.11 Multiple Projects: How to Juggle Well -- 4.12 Dealing with Non-IT Departments on a Project -- 4.13 Additional Resources -- Chapter Five: Changing Companies -- 5.1 The First Day -- 5.2 The First Month -- 5.3 Two IT Departments -- What Happens If Your Company Merges with Another? -- 5.4 Additional Resources -- Chapter Six: Budgeting -- 6.1 The Budgeting Process -- 6.2 The Difference between Capital Expenditures versus Operating Expense Items -- 6.3 Lease versus Buy: Which One Is Better? -- 6.4 Other Budgeting Factors to Consider -- 6.5 Additional Resources -- Chapter Seven: Managing Vendors -- 7.1 Dealing with Vendors -- 7.2 Key Evaluation Metrics -- 7.3 Getting Current Information -- 7.4 Purchasing Sources -- 7.5 Additional Resources -- Chapter Eight: IT Compliance and Controls -- 8.1 The Importance of Compliance to IT -- 8.2 The Rules -- 8.3 How to Comply with the Rules -- 8.4 Hidden Benefits of Complying with the Rules -- 8.5 Methodologies and Frameworks -- 8.6 It's Not Just Regulatory Compliance -- 8.7 Additional References -- Part Two: The Technology of Being an IT Manager -- Chapter Nine: Getting Started with the Technical Environment -- 9.1 The Technical Environment -- 9.2 Understanding the User Environment -- 9.3 TCO and Asset Management -- 9.4 Standards -- 9.5 Technology Refreshing -- 9.6 Additional Resources -- Chapter Ten: Operations -- 10.1 Operations Center -- 10.2 Multiple Environments -- 10.3 Scheduling Downtime -- 10.4 Change Management -- 10.5 Types of Testing -- 10.6 Additional Resources -- Chapter Eleven: Physical Plant -- 11.1 Data Center -- 11.2 The Cable Plant -- 11.3 Additional Resources -- Chapter Twelve: Networking -- 12.1 OSI Model -- 12.2 IP Addressing -- 12.3 Local Area Networks -- 12.4 Wide Area Networks -- 12

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