Service science, management, and engineering [recurso electrónico] : theory and applications / Gang Xiong [and others].

Por: Xiong, Gang, 1969-Tipo de material: TextoTextoSeries Intelligent systems seriesDetalles de publicación: Amsterdam : Elsevier/Academic Press : Zhejiang University Press, 2012Descripción: 1 online resource (xv, 382 pages) : illustrationsTipo de contenido: text Tipo de medio: computer Tipo de portador: online resourceISBN: 9780123970374 (electronic bk.); 0123970377 (electronic bk.); 9780123973252 (electronic bk.); 0123973252 (electronic bk.)Tema(s): Engineering services marketing | Service industries | TECHNOLOGY & ENGINEERING -- Engineering (General) | TECHNOLOGY & ENGINEERING -- Reference | Engineering services marketing | Service industriesGénero/Forma: Electronic books.Clasificación CDD: 620/.0042 Clasificación LoC:TA174 | .X566 2012ebOtra clasificación: 85.03 | 83.68 Recursos en línea: Libro electrónico ScienceDirectTexto Resumen: The Intelligent Systems Series comprises titles that present state of the art knowledge and the latest advances in intelligent systems. Its scope includes theoretical studies, design methods, and real-world implementations and applications. Service Science, Management, and Engineering presents the latest issues and development in service science. Both theory and applications issues are covered in this book, which integrates a variety of disciplines, including engineering, management, and information systems. These topics are each related to service science from various perspectives, and the book is supported throughout by applications and case studies that showcase best practice and provide insight and guidelines to assist in building successful service systems. Presents the latest research on service science, management and engineering, from both theory and applications perspectives Includes coverage of applications in high-growth sectors, along with real-world frameworks and design techniques Applications and case studies showcase best practices and provide insights and guidelines to those building and managing service systems.
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Existencias
Tipo de ítem Biblioteca actual Colección Signatura Copia número Estado Fecha de vencimiento Código de barras
Libro Electrónico Biblioteca Electrónica
Colección de Libros Electrónicos TA174 .X566 2012 EB (Browse shelf(Abre debajo)) 1 No para préstamo 380567-2001

Includes bibliographical references and index.

The Intelligent Systems Series comprises titles that present state of the art knowledge and the latest advances in intelligent systems. Its scope includes theoretical studies, design methods, and real-world implementations and applications. Service Science, Management, and Engineering presents the latest issues and development in service science. Both theory and applications issues are covered in this book, which integrates a variety of disciplines, including engineering, management, and information systems. These topics are each related to service science from various perspectives, and the book is supported throughout by applications and case studies that showcase best practice and provide insight and guidelines to assist in building successful service systems. Presents the latest research on service science, management and engineering, from both theory and applications perspectives Includes coverage of applications in high-growth sectors, along with real-world frameworks and design techniques Applications and case studies showcase best practices and provide insights and guidelines to those building and managing service systems.

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