TY - BOOK AU - Roam,Dan TI - Unfolding the napkin: the hands-on method for solving complex problems with simple pictures SN - 9781591843191 AV - HD30.29 R63 2009 U1 - 658.4/03 22 PY - 2009/// CY - New York PB - Portfolio KW - Solución de problemas KW - Medios audiovisuales KW - lemb KW - Administración KW - Problem solving KW - Audio-visual aids KW - Management N1 - Incluye índice; Looking -- Seeing -- Imagining -- Showing -- Appendix : my visual answers to particularly challenging exercises -- Index N2 - This companion workbook to "The Back of the Napkin" helps readers put Roam's principles into practice with step-by-step guidelines. It's filled with case studies, do-it-yourself exercises, and plenty of blank space for drawing UR - http://www.loc.gov/catdir/enhancements/fy1101/2009032657-d.html UR - http://www.loc.gov/catdir/enhancements/fy1101/2009032657-b.html ER -