TY - BOOK AU - Assar,Saïd AU - Boughzala,Imed AU - Boydens,Isabelle ED - SpringerLink (Online service) TI - Practical Studies in E-Government: Best Practices from Around the World SN - 9781441975331 AV - HF5415.1265 U1 - 658.872 23 PY - 2011/// CY - New York, NY PB - Springer New York KW - Computer science KW - Information systems KW - Economics KW - Political science KW - Computer Science KW - e-Commerce/e-business KW - Information Systems Applications (incl.Internet) KW - Economics/Management Science, general KW - Political Science N2 - Information and communication technology (ICT) is permeating all aspects of service management; in the public sector, ICT is improving the capacity of government agencies to provide a wide array of innovative services that benefit citizens. E-Government is emerging as a multidisciplinary field of research based initially on empirical insights from practice. Efforts to theoretically anchor the field have opened perspectives from multiple research domains, as demonstrated in Practical Studies in E-Government. In this volume, the editors and contributors consider the evolution of the e-government field from both practical and research perspectives. Featuring in-depth case studies of initiatives in eight countries, the book deals with such technology-oriented issues as interoperability, prototyping, data quality, and advanced interfaces, and management-oriented issues as e-procurement, e-identification, election results verification, and information privacy. The book features best practices, tools for measuring and improving performance, and analytical methods for researchers UR - http://148.231.10.114:2048/login?url=http://link.springer.com/book/10.1007/978-1-4419-7533-1 ER -