TY - BOOK AU - Recker,Jan ED - SpringerLink (Online service) TI - Evaluations of Process Modeling Grammars: Ontological, Qualitative and Quantitative Analyses Using the Example of BPMN T2 - Lecture Notes in Business Information Processing, SN - 9783642183607 AV - HF54.5-54.56 U1 - 650 23 PY - 2011/// CY - Berlin, Heidelberg PB - Springer Berlin Heidelberg KW - Economics KW - Information systems KW - Technology KW - Management information systems KW - Economics/Management Science KW - Business Information Systems KW - Computer Appl. in Administrative Data Processing KW - Information Systems Applications (incl.Internet) KW - Technology Management N2 - Business processes have emerged as a well-respected variable in the design of successful corporations. However, unlike other key managerial variables, such as products and services, customers and employees, physical or digital assets, the conceptualization and management of business processes are in many respects in their infancy. In this book, Jan Recker investigates the notion of quality of business process modeling grammars. His evaluation is based on an ontological-, qualitative-, and quantitative analysis, applied to BPMN, a widely-used business process modeling grammar. His results reveal the ontological shortcomings of BPMN and how these manifest themselves in actual process modeling practice, as well as how they influence the usage behavior of modeling practitioners. More generally, his book constitutes a landmark for empirical technology assessment, analyzing the way in which design flaws in technology influence usage behavior UR - http://148.231.10.114:2048/login?url=http://link.springer.com/book/10.1007/978-3-642-18360-7 ER -