TY  - BOOK
AU  - Snene,Mehdi
AU  - Ralyté,Jolita
AU  - Morin,Jean-Henry
ED  - SpringerLink (Online service)
TI  - Exploring Services Science: Second International Conference, IESS 2011, Geneva, Switzerland, February 16-18, 2011, Revised Selected Papers 
T2  - Lecture Notes in Business Information Processing,
SN  - 9783642215476
AV  - HB71-74 
U1  - 330 23
PY  - 2011///
CY  - Berlin, Heidelberg
PB  - Springer Berlin Heidelberg
KW  - Economics
KW  - Software engineering
KW  - Information storage and retrieval systems
KW  - Information systems
KW  - Economics/Management Science
KW  - Economics/Management Science, general
KW  - Information Systems Applications (incl.Internet)
KW  - Information Storage and Retrieval
KW  - Software Engineering
KW  - Computer Appl. in Administrative Data Processing
N2  - This book contains the refereed proceedings of the Second International Conference on Exploring Services Science (IESS) that was held in Geneva, Switzerland, in February 2010.Based on the previous edition and the momentum in this emerging and exciting field, IESS 2011 offered academics, researchers, and practitioners from various disciplines an exploratory platform to communicate and share their results and experiences. The 17 full and 2 short papers accepted for IESS were selected from 47 submissions and cover the whole life cylce of service development (including service innovation, service design, service composition, and service sustainability) as well as the application of services in information technology, businesses, and public administration
UR  - http://148.231.10.114:2048/login?url=http://link.springer.com/book/10.1007/978-3-642-21547-6
ER  -