TY  - BOOK
AU  - Wankhade,Lalit
AU  - Dabade,Balaji
ED  - SpringerLink (Online service)
TI  - Quality Uncertainty and Perception: Information Asymmetry and Management of Quality Uncertainty and Quality Perception 
T2  - Contributions to Management Science,
SN  - 9783790821956
AV  - HD28-70 
U1  - 658.1 23
PY  - 2010///
CY  - Heidelberg
PB  - Physica-Verlag HD, Imprint: Physica
KW  - Economics
KW  - Engineering economy
KW  - System safety
KW  - Business planning
KW  - Economics/Management Science
KW  - Organization/Planning
KW  - Innovation/Technology Management
KW  - Production/Logistics/Supply Chain Management
KW  - Engineering Economics, Organization, Logistics, Marketing
KW  - Quality Control, Reliability, Safety and Risk
N2  - The book addresses the complex issue of quality uncertainty due to information asymmetry in the backdrop of information economics, total quality management and marketing science. Reliability Engineering, Seven Management Tools and System Dynamics are used to develop theories on quality uncertainty and perception. Quality perception is identified as a multidisciplinary measure of business performance. The tools are developed to minimize quality uncertainty or to maximize quality perception. A few worksheets are provided for applying these theories to improve business performance
UR  - http://148.231.10.114:2048/login?url=http://link.springer.com/book/10.1007/978-3-7908-2195-6
ER  -