TY - BOOK AU - Lenskold,James D. TI - Marketing ROl: the path to campaign, customer, and corporate profitability SN - 0071413634 AV - HG4028 .C4 L45 2003 PY - 2003/// CY - New York PB - McGraw-Hill KW - Inversiones de capital KW - EvaluaciĆ³n ER -