TY  - BOOK
AU  - Osborne,Christina
TI  - Dealing with difficult people
T2  - Essential managers
SN  - 0789484129 (alk. paper)
AV  - HF5549.5.E42 O82 2002
PY  - 2002///
CY  - New York, N.Y.
PB  - DK Publishing
KW  - Problem employees
KW  - Empleados problemáticos
KW  - Employees
KW  - Counseling of
KW  - Empleados
KW  - Consejería
KW  - Personnel management
KW  - Administración de personal
KW  - lemb
KW  - Supervision of employees
KW  - Conflict management
KW  - Customer relations
KW  - Interpersonal relations
ER  -