TY  - BOOK
AU  - Seligman,James
TI  - Customer experience management: the experiential Journey 
SN  - 9798667500735
AV  - HF5415.5 S45 2020
PY  - 2020///]
CY  - [USA]
PB  - [Amazon Digital Services]
KW  - lemb
KW  - Servicio al cliente
KW  - Relaciones al cliente
N1  - Cubierta: The Experiential Journey
ER  -