TY  - BOOK
AU  - Blokdyk,Gerardus
TI  - Social Listening and analytics: practical tools for self-assessment 
T2  - The art of service
SN  - 9780655430148
AV  - HV41 S62 2023
PY  - 2018///
CY  - United States
PB  - 5STARCooks
KW  - lemb
KW  - Social aspects
KW  - Aspectos sociales
ER  -