TY  - BOOK
AU  - Hinkin,Timothy R.
TI  - Cases in hospitality management : : a critical incident approach 
SN  - 047168693X
AV  - TX911.3.M27  H552 2006
PY  - 2006///
CY  - Hoboken, New Jersey
PB  - John Wiley & Sons
KW  - lemb
KW  - Estados Unidos
KW  - Industria hotelera
KW  - Gestión
KW  - United States
KW  - Hospitality industry
KW  - Management
ER  -