TY - BOOK AU - Van Sinderen,Marten AU - Hammoudi,Slimane AU - Wijnhoven,Fons ED - SpringerLink (Online service) TI - Smart Business Technologies: 20th International Conference, ICSBT 2023, Rome, Italy, July 11-13, 2023, Revised Selected Papers T2 - Communications in Computer and Information Science, SN - 9783031679049 AV - TK5105.5-5105.9 U1 - 004.6 23 PY - 2024/// CY - Cham PB - Springer Nature Switzerland, Imprint: Springer KW - Computer networks  KW - Computers, Special purpose KW - Application software KW - Computer Communication Networks KW - Special Purpose and Application-Based Systems KW - Computer and Information Systems Applications N1 - -- A Conceptual Approach for an AI-based Recommendation System for Handling Returns in Fashion E-commerce. -- Business Models Innovation in the Realm of Grand Challenges: Empowering It Through Emerging Technologies. -- Digital Transformation Roadmap for Danish SME Smart Factories: Benefits and Future Research. -- Roadmap Proposal for the Implementation of Business Intelligence Systems in Higher Education Institutions. -- A Study Partner Recommender System Using a Community Detection Algorithm. -- Exploring the Impact of Innovation and Competition on Profitability in Internet-Based SMEs: A Survey Analysis. -- Evolution and Comparative Analysis of Enterprise Architecture Tools. -- Real-Time Context Monitoring and Analysis for Detecting Process Adaptation Needs. -- Indoor and Outdoor Navigation for Personalised Shopping: Assisted Path to Desired Products N2 - This book constitutes the refereed post proceedings of the 20th International Conference on Smart Business Technologies, ICSBT 2023, held in Rome, Italy, during July 11-13, 2023. The 9 full papers included in this book were carefully reviewed and selected from 30 submissions. The scope of the conference covers technology-related topics, such as technology platforms, internet of things and web services, but also business-relevant topics, such as business processes, business intelligence, value setting and business strategy. Furthermore, it covers different approaches to address these issues and different possible applications with their own specific business needs and requirements on technology UR - http://libcon.rec.uabc.mx:2048/login?url=https://doi.org/10.1007/978-3-031-67904-9 ER -