TY  - BOOK
AU  - Sherr,Lawrence A.,ed
AU  - Teeter,Deborah J.,ed
TI  - Total quality management in higher education
T2  - New Directions for Institutional Research
SN  - 1-55542-773-1
AV  - LA227.3 T68
PY  - 1991///
CY  - San Francisco, Calif.
PB  - Jossey-Bass
N1  - Incluye bibliografia
ER  -