How Organizations Remember [recurso electrónico] : Retaining Knowledge through Organizational Action / by Paddy O'Toole.

Por: O'Toole, Paddy [author.]Colaborador(es): SpringerLink (Online service)Tipo de material: Texto

TextoSeries Organizational Change and Innovation ; 2Editor: New York, NY : Springer New York, 2011Descripción: XI, 191 p. online resourceTipo de contenido: text Tipo de medio: computer Tipo de portador: online resourceISBN: 9781441975249Tema(s): Economics | Industrial management | Business planning | Personnel management | Economics/Management Science | Management/Business for Professionals | Organization/Planning | Personnel ManagementFormatos físicos adicionales: Printed edition:: Sin títuloClasificación CDD: 650 Clasificación LoC:HD28-70Recursos en línea: Libro electrónico Texto

Contenidos:

1 INTRODUCTION -- 2 KNOWING ABOUT KNOWLEDGE -- 3 DEVELOPING KNOWLEDGE RETENTION STRUCTURES -- 4 RETAINING KNOWLEDGE THROUGH COMMUNICATION -- 5 MANAGING KNOWLEDGE RETENTION STRUCTURES -- 6 HOW ORGANIZATIONS RETAIN KNOWLEDGE -- 7 THEORY AND IMPLICATIONS.

En: Springer eBooksResumen: How an organization works is largely a function of what it knows—i.e., the collective knowledge about all aspects of the enterprise, from competitive intelligence to formal systems and policies to the ways in which individuals solve problems and share their expertise. Organizational knowledge is not to be found in manuals and web sites, but in the day-to-day interactions among employees, suppliers, customers, investors, and other stakeholders. How Organizations Remember is based on a 10-month study of a technology firm with locations in three countries (Australia, US, and Ireland); the company has undergone rapid growth and expansion, which have had a profound impact on power structures and organizational culture, and hence, on the ways in which knowledge is created and disseminated. The author discovered that what is remembered is diverse, and of differing value within and across the organization. How knowledge is remembered is equally diverse, and ranges from computer files to cartoons on the wall, from stories to the way objects are placed on a desk. Knowledge is influenced by external influences as well as internal influences; knowledge may become a competitive advantage, but may also contribute to inertia. The book combines theoretical perspectives and empirical findings to generate insights that contribute to both research and practice in organizational learning, innovation, culture, and behavior.

Existencias ( 1 )
Notas de título ( 3 )

Existencias
Tipo de ítem	Biblioteca actual	Colección	Signatura	Copia número	Estado	Fecha de vencimiento	Código de barras
Libro Electrónico	Biblioteca Electrónica	Colección de Libros Electrónicos	HD28 -70 (Browse shelf(Abre debajo))	1	No para préstamo		371949-2001

How an organization works is largely a function of what it knows—i.e., the collective knowledge about all aspects of the enterprise, from competitive intelligence to formal systems and policies to the ways in which individuals solve problems and share their expertise. Organizational knowledge is not to be found in manuals and web sites, but in the day-to-day interactions among employees, suppliers, customers, investors, and other stakeholders. How Organizations Remember is based on a 10-month study of a technology firm with locations in three countries (Australia, US, and Ireland); the company has undergone rapid growth and expansion, which have had a profound impact on power structures and organizational culture, and hence, on the ways in which knowledge is created and disseminated. The author discovered that what is remembered is diverse, and of differing value within and across the organization. How knowledge is remembered is equally diverse, and ranges from computer files to cartoons on the wall, from stories to the way objects are placed on a desk. Knowledge is influenced by external influences as well as internal influences; knowledge may become a competitive advantage, but may also contribute to inertia. The book combines theoretical perspectives and empirical findings to generate insights that contribute to both research and practice in organizational learning, innovation, culture, and behavior.