000			03262nam a22003855i 4500
001			u370981
003			SIRSI
005			20160812080103.0
007			cr nn 008mamaa
008			110812s2011 xxu| s |||| 0|eng d
020			_a9781430236450 _9978-1-4302-3645-0
040			_cMX-MeUAM
050		4	_aHF4999.2-6182
050		4	_aHD28-70
082	0	4	_a650 _223
100	1		_aRomero, Steven. _eauthor.
245	1	0	_aEliminating “Us and Them” _h[recurso electrónico] : _bUsing it Governance, Process, and Behavioral Management to Make it and the Business “One” / _cby Steven Romero.
264		1	_aBerkeley, CA : _bApress : _bImprint: Apress, _c2011.
300			_a264 p. _bonline resource.
336			_atext _btxt _2rdacontent
337			_acomputer _bc _2rdamedia
338			_aonline resource _bcr _2rdacarrier
347			_atext file _bPDF _2rda
520			_aChallenging popular notions of what it takes for IT organizations to succeed, IT governance evangelist at CA Technologies Steve Romero presents many of the theories and ideas around IT governance, the key components of successful process management, and behavioral management as key factors in IT's success. The topic of IT governance has never been more popular than it is today. Almost every organization recognizes the need to establish sound IT governance, and almost every enterprise is still very immature when it comes to the discipline. This book challenges and calls into question the traditional approaches and strategies for running IT organizations. The concepts presented in the book are timeless, but reflect the recent changes in the organization's view of the role of the IT department. IT can become a major asset to an organization, often even becoming "the product" in today's Internet-based sales environment. Eliminating "Us and Them" discusses these changes and presents three areas that contribute most to the change from an alienated and oft-despised department to a key tool for organizational success: An in-depth understanding of IT governance, which has never been more popular than it is today.   An in-depth understanding of process and process management, a discipline that more and more enterprises are investing in and establishing formal organizational constructs to enable and support. A case-study view of how an enterprise can establish, promote and instill the values that foster positive behaviors in every person in the organization, with the intent of influencing their ability to realize enterprise goals.   Romero's insights are based on more than 30 years working in IT and over four years as an IT governance evangelist, traveling around the world, speaking at hundreds of events, and visiting more than 100 companies espousing the approach in this book.
650		0	_aEconomics.
650	1	4	_aEconomics/Management Science.
650	2	4	_aBusiness/Management Science, general.
710	2		_aSpringerLink (Online service)
773	0		_tSpringer eBooks
776	0	8	_iPrinted edition: _z9781430236443
856	4	0	_zLibro electrónico _uhttp://148.231.10.114:2048/login?url=http://link.springer.com/book/10.1007/978-1-4302-3645-0
596			_a19
942			_cLIBRO_ELEC
999			_c198861 _d198861