000			03171nam a22004935i 4500
001			u374626
003			SIRSI
005			20160812084244.0
007			cr nn 008mamaa
008			100825s2010 gw | s |||| 0|eng d
020			_a9783642139413 _9978-3-642-13941-3
040			_cMX-MeUAM
050		4	_aHD28-70
082	0	4	_a650 _223
100	1		_ade Bruijn, Hans. _eauthor.
245	1	0	_aProcess Management _h[recurso electrónico] : _bWhy Project Management Fails in Complex Decision Making Processes / _cby Hans de Bruijn, Ernst ten Heuvelhof, Roel in 't Veld.
250			_aSecond Edition.
264		1	_aBerlin, Heidelberg : _bSpringer Berlin Heidelberg : _bImprint: Springer, _c2010.
300			_aIX, 171 p. _bonline resource.
336			_atext _btxt _2rdacontent
337			_acomputer _bc _2rdamedia
338			_aonline resource _bcr _2rdacarrier
347			_atext file _bPDF _2rda
505	0		_aIntroduction: Process and Content -- Introduction: Process and Content -- to process design and process management -- Positioning the Process Approach -- Process Architecture -- Designing a Process -- The Process Architect in Action: Making a Process Design -- Managing the Process -- An Open Process -- A Safe Process: Protecting Core Values -- A Process with Sufficient Speed: Incentives for Progress -- The Process Manager and the Substance of Decision Making -- A Concluding Remark.
520			_aWhat is it that makes a manager or a politician a successful decision maker? Our first inclination would be to say decisiveness and substance. Many managers who met those criteria, however, have had to abandon the field in the past several years..--The authors of Process Management regard a manager as successful if he pays much attention to the process aspects of change. Successful management depends on the extent to which the 'stakeholders' are involved in the decision making and see their own interests protected. This book offers a wealth of insights about this 'process management'. --The book has been thoroughly revised and updated. It contains a large number of new examples. Risks and shortcomings of process management are explained more accurately. The authors also address strategies to deal with the disadvantages of process management. Moreover, there is an extra emphasis on the role of substance in processes.
650		0	_aEconomics.
650		0	_aEngineering economy.
650		0	_aIndustrial management.
650		0	_aBusiness planning.
650	1	4	_aEconomics/Management Science.
650	2	4	_aManagement/Business for Professionals.
650	2	4	_aOrganization/Planning.
650	2	4	_aEngineering Economics, Organization, Logistics, Marketing.
650	2	4	_aPolitical Science, general.
700	1		_aten Heuvelhof, Ernst. _eauthor.
700	1		_ain 't Veld, Roel. _eauthor.
710	2		_aSpringerLink (Online service)
773	0		_tSpringer eBooks
776	0	8	_iPrinted edition: _z9783642139406
856	4	0	_zLibro electrónico _uhttp://148.231.10.114:2048/login?url=http://link.springer.com/book/10.1007/978-3-642-13941-3
596			_a19
942			_cLIBRO_ELEC
999			_c202506 _d202506