| 000 | 03300cam a2200589La 4500 | ||
|---|---|---|---|
| 001 | u380567 | ||
| 003 | SIRSI | ||
| 005 | 20160812084655.0 | ||
| 006 | m o u | ||
| 007 | cr cn||||||||| | ||
| 008 | 120425s2012 ne a ob 001 0 eng d | ||
| 040 |
_aE7B _beng _epn _cE7B _dOPELS _dOKU _dNT _dDEBSZ _dOCLCQ _dYDXCP _dOCLCF _dUKDOC _dOCLCQ _dNLGGC |
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| 019 | _a824521637 | ||
| 020 | _a9780123970374 (electronic bk.) | ||
| 020 | _a0123970377 (electronic bk.) | ||
| 020 | _a9780123973252 (electronic bk.) | ||
| 020 | _a0123973252 (electronic bk.) | ||
| 029 | 1 |
_aAU@ _b000049617921 |
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| 050 | 4 |
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| 082 | 0 | 4 |
_a620/.0042 _223 |
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_a85.03 _2bcl |
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| 084 |
_a83.68 _2bcl |
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| 049 | _aTEFA | ||
| 100 | 1 |
_aXiong, Gang, _d1969- |
|
| 245 | 1 | 0 |
_aService science, management, and engineering _h[recurso electrónico] : _btheory and applications / _cGang Xiong [and others]. |
| 260 |
_aAmsterdam : _bElsevier/Academic Press : _bZhejiang University Press, _c2012. |
||
| 300 |
_a1 online resource (xv, 382 pages) : _billustrations. |
||
| 336 |
_atext _btxt _2rdacontent |
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| 337 |
_acomputer _bc _2rdamedia |
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| 338 |
_aonline resource _bcr _2rdacarrier |
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| 490 | 0 | _aIntelligent systems series | |
| 504 | _aIncludes bibliographical references and index. | ||
| 520 | _aThe Intelligent Systems Series comprises titles that present state of the art knowledge and the latest advances in intelligent systems. Its scope includes theoretical studies, design methods, and real-world implementations and applications. Service Science, Management, and Engineering presents the latest issues and development in service science. Both theory and applications issues are covered in this book, which integrates a variety of disciplines, including engineering, management, and information systems. These topics are each related to service science from various perspectives, and the book is supported throughout by applications and case studies that showcase best practice and provide insight and guidelines to assist in building successful service systems. Presents the latest research on service science, management and engineering, from both theory and applications perspectives Includes coverage of applications in high-growth sectors, along with real-world frameworks and design techniques Applications and case studies showcase best practices and provide insights and guidelines to those building and managing service systems. | ||
| 650 | 0 | _aEngineering services marketing. | |
| 650 | 0 | _aService industries. | |
| 650 | 7 |
_aTECHNOLOGY & ENGINEERING _xEngineering (General) _2bisacsh |
|
| 650 | 7 |
_aTECHNOLOGY & ENGINEERING _xReference. _2bisacsh |
|
| 650 | 7 |
_aEngineering services marketing. _2fast _0(OCoLC)fst00910622 |
|
| 650 | 7 |
_aService industries. _2fast _0(OCoLC)fst01113407 |
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| 655 | 4 | _aElectronic books. | |
| 856 | 4 | 0 |
_zLibro electrónico _3ScienceDirect _uhttp://148.231.10.114:2048/login?url=http://www.sciencedirect.com/science/book/9780123970374 |
| 596 | _a19 | ||
| 942 | _cLIBRO_ELEC | ||
| 999 |
_c207488 _d207488 |
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